Privacy Policy

Toplight AI is a service operated by Toplight Marketing LLC (“Company,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect information obtained through the website https://www.toplight.ai and any related products or services (collectively, the “Services”).

By accessing or using our website or Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and business information from users of our website and Services. This information may include:

• Name
• Email address
• Phone number
• Company name
• Business information
• Billing information when applicable
• Information submitted through demo requests or contact forms
• Communications with us through email or the website

We only collect information that is reasonably necessary to operate our business and provide our Services.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This may include:

• Internet Protocol (IP) address
• Device type and operating system
• Browser type and version
• Pages visited on our website
• Date and time of access
• Referral URLs
• Interaction data such as clicks and navigation behavior

This information helps us understand how visitors use our website and improve the user experience.

3. How We Use Information

We use the information we collect for legitimate business purposes, including:

• Responding to inquiries and demo requests
• Providing and operating our Services
• Communicating with users about our services
• Improving our website and platform functionality
• Customer support and troubleshooting
• Billing and account management
• Preventing fraud or misuse of the Services
• Complying with legal obligations

We do not sell personal information.

4. Communications

We may contact you by email or other means to:

• Respond to your inquiries
• Provide service-related information
• Send product updates or announcements
• Share marketing communications related to our services

You may opt out of marketing communications at any time by following the unsubscribe instructions provided in those communications.

5. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with our site. Cookies may be used to:

• Maintain website functionality
• Analyze website traffic
• Improve user experience

You can control cookie settings through your browser preferences.

6. How We Share Information

We may share information with trusted third-party service providers who help us operate our business and deliver our Services. These providers may include:

• Hosting providers
• Analytics services
• CRM or software integrations
• Payment processors
• Communications providers

These third parties are permitted to use personal information only as necessary to perform services on our behalf.

We may also disclose information if required to comply with legal obligations, enforce our agreements, or protect the rights and safety of our company or users. We do not sell or rent personal information to third parties.

7. SMS and Communication Workflow Data

Toplight AI provides automation tools that may process communication-related data when used by our clients. Depending on how the Services are configured, this may include:

• Message timestamps
• Lead responses
• Workflow activity
• Communication logs
• Qualification or screening data

This information is processed only to operate and deliver the Services.

Users of the platform are responsible for ensuring that their communications comply with applicable laws and that they obtain any required consent before contacting leads or customers.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide the Services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer needed, we take reasonable steps to delete or anonymize it.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

10. Your Rights and Choices

Depending on applicable laws, you may have certain rights regarding your personal information, including the right to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information where permitted by law

To make a request regarding your information, you may contact us using the details provided below.

11. Children's Privacy

Our website and Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under 18.

If we become aware that personal information has been collected from an individual under the age of 18, we will take reasonable steps to delete that information.

12. California Privacy Notice

If you are a California resident, you may have additional rights under California privacy laws, including the right to request access to or deletion of certain personal information.

Toplight Marketing LLC does not sell personal information.

California residents may submit requests regarding their personal information using the contact details below.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When changes are made, the updated version will be posted on this page with a revised effective date.

Your continued use of the website or Services after updates are posted constitutes acceptance of the revised policy.

14. Contact Information

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

Toplight Marketing LLC
86 SW 8th Street
Miami, FL 33130

Email: hello@toplight.ai
Phone: +1 (212) 709-6918